The following information you are about to see, is from a call center we had tested.
The data was from 5 sources, using the same team of agents and campaign.
The trail was taken over a 5 week period and the figures have been average per day.
Less calls are having to be made
More direct contact is being made with the prospective decision maker
An increase in sales conversions
Minimum loss in production time
Higher sales revenues
Better agent moral